All Systems Operational
Platform (HQ) ? Operational
90 days ago
100.0 % uptime
Today
Data & Reporting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 22, 14:51 UTC
Mar 23, 2024
Completed - The scheduled maintenance has been completed.
Mar 23, 10:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 23, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 22, 14:50 UTC
Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - This incident has been resolved.
Mar 20, 22:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:31 UTC
Update - We are continuing to investigate this issue to find the bottleneck. We already cleared a few blocking processes on our reporting database and are continuing to dig down to find the root cause. Data updates from third-party apps are currently on hold.
Mar 20, 18:18 UTC
Investigating - We're observing degraded performance on our reporting engine and data processing platform. Our team is currently looking into it.
Mar 20, 16:51 UTC
Mar 19, 2024

No incidents reported.

Mar 18, 2024
Resolved - This incident has been resolved.
Mar 18, 12:30 UTC
Update - The backlog has been processed and updates from third-party apps now flow as expected. We continue to monitor the activity.
Mar 18, 11:48 UTC
Monitoring - The indexes have been rebuilt. We are now starting to process the backlog of updates.
Mar 18, 11:07 UTC
Identified - The issue is related to a set of recently introduced database indexes, which got corrupted during creation. Those indexes are currently being rebuilt.
Mar 18, 10:54 UTC
Investigating - We are currently investigating a slowdown in our data processing pipeline and our team is looking into it. Updates from third-party applications will be delayed in the meantime.
Mar 18, 09:11 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.